FAQ

How can I contact Iantellect?

You can email us at Iantellect1@gmail.com where our customer service team will be happy to help you with whatever you need! Please alow up to 48 hours for reply. we do appreciate your patience


Do you ship worldwide? 

Yes we ship world wide.

Where do you ship from? 

We have inventory around the world, we will ship from whichever location is close to you making your shipping experience hassle free and as low as possible.

Can I change or cancel my order? 

As we aim to process orders as fast as possible, you must request any changes/cancellations within 6 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received. Shipping cost may apply.

What payment methods do you accept?


We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.


When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. Orders will be processed upon fulfillment. Our warehouse willwork urgently to ship your order asap.

How long will it take to receive my order?

Receiving orders are based off carrier times which we will provide tracking information.

What if I don't receive my order?

We will investigate any and all missing delivers. Tracking will be provided and we will be happy to assist with opening up a claim with the shipping carrier. 


Will I be charged with customs and taxes?


The prices displayed on our site are in US Dollars some itemes will include tax and some may not you will be advised of total cost upon checkout. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.